REALBOSS — CLEANING BUSINESS WEBSITE LAUNCH WORKSHEET
Updated: 6 October 2026
Companion guide: https://realboss.ai/blog/cleaning-business-website-checklist

Copy this worksheet into your own document and complete it with the person who
will handle enquiries. Use sample contact details for the launch rehearsal.
This is a planning worksheet, not a certification or promise of search rankings.

1. DEFINE THE JOB THE WEBSITE NEEDS TO DO

Business name:
Website address:
Person responsible for the website:
Main service:
Other services actually offered:
Service area and any coverage exceptions:
Ideal enquiry (service, location and job type):
Primary visitor action (for example, request a quote):
What happens after that action:

First-screen description:
We provide _____________________ for _____________________ in ________________.

2. REVIEW THE CONTENT

[ ] Business name, services and service area are accurate.
[ ] Each important service explains what is included and what needs discussion.
[ ] Any displayed price explains its scope and has an owner who can update it.
[ ] Images are owned or licensed; stock images are not presented as the team.
[ ] Customer quotations, names and outcomes have approval and supporting evidence.
[ ] The main button describes the real action: enquiry, assessment or booking.
[ ] Contact details work and any stated reply expectation matches team capacity.

Content needing correction | Owner | Due date
__________________________ | _____ | ________
__________________________ | _____ | ________

3. DESIGN THE FIRST ENQUIRY

Information required to decide the next step:

Field | Why required now? | Could it be asked in follow-up?
_____ | _________________ | _______________________________
_____ | _________________ | _______________________________
_____ | _________________ | _______________________________

Optional information:
Where the request is stored:
Who checks new requests:
Who covers an absence:
How staff find requests if email notifications fail:
What constitutes a confirmed booking in this business:

4. REHEARSE USING A CLEARLY LABELLED TEST REQUEST

Review date:
Reviewer:
Phone/browser used:

[ ] Find a service and its coverage without help.
[ ] Open the main enquiry action from the first screen.
[ ] Read and complete the form on a phone without sideways scrolling.
[ ] Move through controls with a keyboard and see the current focus.
[ ] Submit an incomplete form and read the error beside the relevant field.
[ ] Confirm the form keeps entered details when it cannot complete a request.
[ ] Send a sample enquiry using your own test contact details.
[ ] Find the matching stored request and confirm its details are intact.
[ ] Confirm the saved message describes an enquiry rather than a booking.
[ ] Assign the next action and check the person can access the record.
[ ] Mark the request as a test so it is excluded from lead reporting.

Issue | Visitor/team impact | Owner | Next action
_____ | ___________________ | _____ | ___________
_____ | ___________________ | _____ | ___________

5. PLAN THE FIRST REVIEW

Review date and owner:
Where genuine enquiries and their outcomes will be recorded:
How out-of-area or unsuitable enquiries will be identified:
How a real customer enquiry is distinguished from a test or duplicate:

Questions for the review:
- Can suitable customers find the service and submit a request?
- Do repeated questions suggest missing information on a service page?
- Is the team able to find each request and identify who replies next?
- Which single change would remove the most common point of confusion?

Next improvement:
Owner:
How we will know it worked:

Explore RealBoss: https://realboss.ai/generate